Digital Marketing Expert
I have been working in digital media since digital has been around, from the earliest CD-ROM reference products in 1990 and earliest web services in 1993 to marketing leadership roles in online education, e-commerce and the Chicago startup scene.
Here I am in New Delhi, where I hobbled around on a boot cast while speaking on digital marketing for higher education at the 2014 DigiWise Summit, hosted by The Hindustan Times and Google India.
Digital Marketing Consultant
As a Digital Marketing Consultant, I have built numerous websites for local area businesses, educational organizations, and non-profits. Fifty Faces Hub hosts podcasts on diversity, leadership, and inspiring people in law, tech, and finance.
BloomTech
As Director of Acquisition Marketing at Bloom Institute of Technology (BloomTech), a prominent coding bootcamp, I oversaw all student acquisition marketing, including paid and organic, website and landing pages, complex analytics, and community marketing on Discord.
Itzy Ritzy
I recently led DTC eCommerce for Itzy Ritzy, a producer of innovative and stylish products for new parents and their children. I oversaw an eCommerce marketing technology stack built around Shopify Plus, as well as all traffic and customer acquisition strategies, including paid media, SEO, CRM & high-volume email marketing, web analytics, and vendor management across the full spectrum of digital marketing channels.
SAFE + FAIR
Right At School
Education enrichment company Right At School worked with me for several years to build and manage its web site. I witnessed the company’s growth from a Chicago-based startup to serving hundreds of schools across 10 states and Canada.
The Oak Park Education Foundation
Art Works for Change
Non-Profit Art Works for Change reached out to me for consulting on their mission-driven online exhibitions, which focus on activism around climate change, poverty and other social issues. I assisted with search engine optimization, search engine marketing and web site usability projects.
George M. Pullman Foundation
The George M. Pullman Foundation provides merit-based and needs-based scholarships to Chicago-area high school students. When they found their web site impossible to update, they turned to me to rebuild it with the same design but in a WordPress template that allowed them to manage the site on their own.
Shiftgig
Language Stars
At Language Stars, I oversaw the expansion of digital marketing through the development of campaign landing pages, a new web site with class registration capabilities, and campaigns with Groupon and other daily deal sites. The result was a 50% reduction in inquiry costs and a 10% increase in overall revenue. I also led marketing for their expansion into a second metro area, Washington DC.
Traditional Marketing
Although most of my career has been spent in digital marketing, I have also done considerable work in traditional marketing, including print advertising, radio, outdoor display and direct mail. This “passport” direct mail piece from Language Stars invited parents to consider their kids as future achievers, with stamps inside for languages instead of destinations.
University of Illinois Global Campus
In 2007 I was recruited to head up marketing for an ambitious online initiative at the University of Illinois, modeled on for-profit universities but with the quality of a top state school system. I oversaw the development of marketing strategies for five degree programs and several certificate programs, bringing in 28,000 student inquiries and 1,000 students.
Edify Marketing / MidPointers
Edify Marketing was my early-stage startup built to serve higher education clients looking to attract online students. The main service was a degree portal called MidPointers, which catered to mid-life career changers.
Monster.com
When they were still the leading job web site, Monster.com hired me to breathe new life into MonsterLearning, which connected degree-seekers with for-profit and traditional universities. The initial revision of the service saw six-fold increases in first-page Google results within three months. Following this initial success, I oversaw the integration of a strategic acquisition in the degree portal space, which Monster’s CEO later called the fastest ROI of any acquisition in the company’s history.
Email Marketing
I have overseen more than a billion marketing emails in my career. (I like to joke that I am both proud and ashamed of that number.) In several of my roles since 2010, I have been responsible for identifying, selecting, and implementing email marketing, marketing automation and CRM systems, including spec’ing out custom CRM solutions. These email samples are from Language Stars and The ADMCi, an education initiative focused on user experience design.
Cardean University
Cardean University, a division of UNext, was an early online university offering one of the first fully online MBA programs, developed in partnership with the University of Chicago, Stanford and other top business schools, and backed by investors Larry Ellison and Michael Milken. I managed digital marketing, including the public “front door” of the university, as well as numerous microsites developed for corporate partners such as General Motors, Shell Oil and Hyatt Hotels.
The Earliest Web-Based Reference Services
I served as project manager for Britannica Online, the first web-based encyclopedia, developed in 1993-94. I oversaw all scheduling and planning for Britannica’s digital reference products throughout much of the 1990s, working with in-house editorial, art, cartography, indexers, programmers and a west coast advanced technology group.
Children's Educational Products
In the mid-1990s, Britannica developed children’s educational products as a partnership with VTech and designers who had worked at Sesame Workshop. In Inventions to Mention, Rusty the Dog had to chase his inventor’s intercontinental frisbee, and he advanced by selecting the correct inventor at each challenge.
Britannica CD
Britannica CD was a two-CD-ROM product—too big to fit on a single disc before the advent of DVDs—and containing special features including a customizable timeline of world history, an interactive atlas and articles from great contributors such as Albert Einstein.
The Earliest Digital Reference Products
I served as editorial manager of the earliest CD-ROM and DVD versions of Compton’s Encyclopedia, Britannica’s young adult brand. I helped develop timelines of U.S. and world history, including the creation of a time machine experience. I also oversaw geographic and historical updates during the unification of Germany and the breakup of the U.S.S.R., and managed a topical outline of all encyclopedia entries.